What happens if your Rental Car gets Stolen?

Renting a car is a flexible option when it comes to transport, whether for business or holiday purposes. But what if the worst-case scenario occurs – the rental car gets stolen? This may seem like a daunting scenario, but the victim should try as much as possible to remain composed so that he or she can make the right decisions in handling the situation. For instance, in India, approximately 25,000 vehicles were reported stolen last year, which demonstrates the need to be ready for such a situation. If you have fallen victim to the theft of a rental car, this guide will help you better understand what to do during this trying moment.

Steps to Follow If Your Rental Car Gets Stolen

If your rental car is stolen, like most people, you will be feeling worried. However, following these steps can help streamline the resolution process:

Do Not Panic and Take Stock

Just pause for a while. Ensure you are not dealing with a lost car but a stolen one. Make sure the parking space or any prohibited area that may have warranted towing is double-checked. Sometimes, one may find it hard to remember which particular slot is yours particularly when you are in new areas.

Call the Local Police As Soon As Possible

It is recommended that the theft be reported to the nearest police station as soon as possible. This ensures that they give detailed information such as the car's make, model, registration number, and any items within the car. Demand a photocopy of the FIR, as it is one of the most important documents for the next course of action.

Notify the Rental Company

Contact the rental company, in this case IndusGo as soon as possible. Give the account of the incident that took place and the FIR number. Most rental companies have standard operating procedures in such incidents and will advise you on the next course of action. When talking to customer service, always have the rental agreement within your reach for easy reference.

Gather and Share Necessary Documents

Prepare to offer any paperwork the rental company may need from you, including your rental contract, identification form, or insurance information. This aids in processing claims and liaising with other authorities. Having digital copies of these documents is advantageous.

Obey the Police and Other Officials, As Well As the Car Rental Company

Always keep in touch with both the police and the rental provider. Obey their instructions and stay informed while they try to retrieve your car or handle the issue. In case the car had a GPS tracker, the process of recovery could be quite faster.

Review Your Insurance Policies

If you took an additional insurance policy while renting, ensure that it covers theft. This can be useful in reducing the risk of loss in the event the car is not recovered. Comprehensive insurance can also mean that a car is insured for theft, which is good in such circumstances.

How Do Rental Cars Get Stolen?

Knowing how exactly rental cars are often stolen can assist in enhancing one's alertness. Some methods include:

Key Theft: Criminals mostly take the keys from negligent handling or while the car is being returned to the hotel or any other place. This risk can be minimized especially if you ensure that your keys are safely stored and not within the reach of anyone.

Breaking Into the Vehicle: Vehicles parked in dark or insecure areas of the parking lot, garage, or street are more likely to be broken into and stolen. Thieves look for cars with items left within sight or cars with little to no protection systems.

Technological Hacks: With sophisticated tools, carjackers can disarm a car’s alarm system and steal it without being detected. Modern cars equipped with electronic key systems are especially vulnerable.

How to Prevent Rental Car Theft?

While theft can never be entirely avoided, taking proactive steps can significantly reduce the risk:

Park in Secure Locations

Park in well-lit areas, areas full of people, or parking structures with video surveillance. Do not park your car in lonely or deserted areas.

Keep Valuables Out of Sight

Do not let any item be seen inside the car, as that will attract a robber who intends to steal. Either put the items in the trunk or take them with you.

Double-check locks and Windows

It is important to always check that all doors are shut and windows are rolled up before exiting the car, even if this is for a short time. Failure to take these small measures makes your car an easy prey.

Use Anti-Theft Devices

If the car is not fitted with anti-theft systems, it is advisable to bring a steering wheel lock or other portable devices. These visible barriers can help to prevent thieves from carrying out their acts.

Be Cautious With Keys

Do not leave your car keys with anyone or leave them open for anyone to use them. The key should always remain safely stored, and the holder should always know their location.

Familiarize Yourself With the Car’s Security Features

Automobiles rented in the present day are equipped with a number of security features. Knowledge of how to trigger them, including alarms or immobilizers, can be an added bonus.

What If IndusGo Rental Cars Get Stolen?

If, unfortunately, your IndusGo rental car has been stolen, don’t worry. The process is quite simple, and we are always here to help. Simply follow the steps outlined earlier: inform the police, contact IndusGo, and provide the relevant documents.

At IndusGo, we believe in our customers and ensure that we address problems with as little hassle as possible. Our reliable procedures and committed assistance mean that you are not left feeling abandoned. Furthermore, being one of the most popular car rental services with the support of Indus Motors, we ensure cooperation with the authorities in case of any theft issues. 

Why Choose IndusGo?

Nothing is as satisfying as hiring your rental car services from IndusGo and being assured of safety and reliability. The cars in our fleet are fitted with the latest safety features, and we have structured our car rental services to reduce risks. For any kind of urgent assistance, the customer support of our company is always ready to help. We want our customers to feel secure and trust us, so your renting process is as easy as possible.

Losing your rental car to theft is not a happy experience, but knowing what to do is half the battle. Preventive measures, along with being calm and acting fast, remain important. But with IndusGo, you can rest assured that you have a reliable ally when such circumstances occur. It would be our pleasure to provide the best rental services to our clients despite the circumstances.

Whether you are looking for a car for a day a week or even a month, you can rely on IndusGo to provide safe and comfortable self-drive cars as per your requirements. If you want more details or to make your next reservation, please don’t hesitate to check our website now.